1. Introduction

Welcome to Social Manager ("we," "us," or "our"), an AI-powered social media management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (postwaves.net), mobile app, or services. By using our services, you consent to the practices described here.

We are committed to protecting your privacy and comply with applicable laws like GDPR and CCPA. If you have questions, contact us at Numankhan@codenextsoltions.tech.

2. Information We Collect

We collect the following types of information:

• Account Information: Email, password, name, and profile details you provide during signup.
• Social Media Data: When you connect accounts (e.g., Facebook, Instagram, LinkedIn), we access authorized data like posts, pages, analytics, and audience insights via official APIs. We do not store login credentials.
• Usage Data: Device info, IP address, browser type, pages visited, and interaction logs (e.g., scheduled posts, AI generations).
• Content Data: Posts you create or schedule, including AI-generated content based on your inputs.
• Cookies & Tracking: We use cookies for analytics (e.g., Google Analytics) and functionality. You can manage preferences via browser settings.

3. How We Use Your Information

• Provide and improve services (e.g., scheduling posts, generating AI content).
• Personalize your experience (e.g., brand voice adaptation).
• Analyze usage for better features and analytics dashboards.
• Communicate updates, support, or marketing (with opt-out).
• Comply with legal obligations or prevent fraud.

4. How We Share Your Information

We do not sell your personal data. We may share it with:

• Service Providers: Third parties like AWS for hosting, OpenAI for AI features, or social platforms (Facebook, etc.) for API integrations.
• Business Transfers: In case of merger or acquisition.
• Legal Requirements: If required by law or to protect rights.
• Aggregated Data: Anonymized insights for research (no personal identifiers).

5. Data Security & Retention

We use industry-standard security (e.g., encryption, access controls) to protect your data. However, no system is 100% secure. We retain data as long as needed for services or legal reasons—e.g., account data until deletion, logs for 12 months.

6. Your Rights & Choices

Depending on your location:

• Access, correct, or delete your data via account settings or by emailing Numankhan@codenextsoltions.tech.
• Opt out of marketing or cookies.
• Withdraw social integrations anytime (revokes our API access).
• GDPR/CCPA: Request data portability or object to processing.

For California residents: We do not sell data. Review our CCPA notice at /ccpa (if applicable).

7. Children's Privacy

Our services are not for users under 13 (or 16 in some regions). We do not knowingly collect children's data.

8. International Transfers

Data may be processed in the US or other countries. We ensure adequate safeguards (e.g., Standard Contractual Clauses).

9. Changes to This Policy

We may update this policy. Check the effective date above. Significant changes will be notified via email or site banner.